Return & Refund Policy
Thank you very much for shopping from us.
If you are not happy with your purchase, we’re here to help.
All Fine Jewelry , Timepieces, Fine Arts and items marked as “non- returnable” purchases are not returnable.
Luxury fashion, hand bags, fashion jewelry and accessories can be returned with-in 3-7 days of receiving your order provided that item is returned undamaged in the original condition it was received, with Luxe et vente packaging; original papers, original packaging and tags still attached. If you would like to return your purchase ,We will promptly refund the full amount of the purchase price. No restocking fees are assessed . Your refund will be made in the form of your original payment within 3 working days of our receipt of the merchandise. In the event items are not returned in their original condition, the return will be at our discretion and or will be returned to customer.
Returns are subject to the cost of shipping both ways and any applicable customs duties and taxes.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Any Other Problems
In the unlikely case that one of our items arrives broken, please kindly contact us with pictures of the broken item and we will find a solution such as a refund, replacement, or credit.
In any case, please contact us and we will work with you to solve any problems that you may have. We are here to help and your satisfaction is what we value most.
Return Shipping
If you purchased an item and you decide you want to return it, you will be responsible for return shipping. Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Disclaimer of warranties and limitations of liability this site is provided by LUXE et VENTE on an ” as is” and “as available” basis.